Rich, Daphne

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Number of items: 3.

Book Section

Rich, Daphne; Dibbern, Jens (2013). A Team-Oriented Investigation of ERP Post-Implementation Integration Projects: How Cross-Functional Collaboration Influences ERP Benefits. In: Piazolo, Felix; Felderer, Michael (eds.) Innovation and Future of Enterprise Information Systems. ERP Future 2012 Conference, Salzburg, Austria, November 2012. Lecture Notes in Information Systems and Organisation: Vol. 4 (pp. 115-127). Berlin, Heidelberg: Springer Berlin Heidelberg 10.1007/978-3-642-37021-2_10

Conference or Workshop Item

Rich, Daphne; Dibbern, Jens (2010). End-User Satisfaction in ERP Post-Implementation: An Investigation of Maintenance Activities, User Support Services and System Integratior. In: Fifth Pre-ICIS workshop on ES Research. St. Louis, USA.

Thesis

Rich, Daphne (2015). Understanding heterogeneity in post-implementation enterprise system usage: towards a fit/misfit-experience-outcome typology. (Dissertation, University of Bern, Faculty of Business, Economics and Social Sciences)

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