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Jacobs, Claus Dietrich; Steyaert, Chris; Ueberbacher, Florian (2016). Anticipating intended users: prospective sensemaking in technology development. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 217-237). Cheltenham: Edward Elgar
